RightNow May '08 Movie Tutorials
RightNow movie tutorials show you how to use RightNow products to manage the lifecycle of your customer relationships. The voice narration for each tutorial also includes best practices. Use your computer speaker controls to adjust the volume.
The first set of tutorials demonstrates how to customize your RightNow site and analyze performance of your Service, Sales, Marketing, and Feedback modules.
The second set of tutorials demonstrates how to drive your sales by managing your opportunities and evaluating your sales performance through RightNow Sales. The third set of tutorials demonstrates how to manage your customer service inquiries through RightNow Service. The fourth set of tutorials demonstrates how to create mailing campaigns through RightNow Marketing. Lastly, RightNow Feedback tutorials demonstrate how to create questions and surveys to track customer responses.
To begin, select from the personas described below.
Personas
Choose the persona that best describes your job description:
