RightNow Tutorials

Tutorials are available for RightNow November '09. You can also access tutorials for previous versions including RightNow 8.x, RightNow 7.x, and for RightNow Locator 3.5. Each version includes tutorials grouped by personas based on the different types of users working in RightNow. The voice narration for each tutorial also includes best practices.

To begin, select from the product versions listed below to view the personas for each area of RightNow.

Click here to take a short survey about RightNow product tutorials.

Product Versions

Choose the RightNow version you are working with:

• RightNow November '09
• RightNow August '09
• RightNow May '09
• RightNow February '09
• RightNow November '08
• RightNow August '08
• RightNow May '08
• RightNow February '08

Tutorial Archives

Click here for archived versions of earlier RightNow tutorials.