Software Add-On's
The following are available as standard RightNow product offerings and may also be of interest as you review the Consulting, Data and Customization/Integration services offered by RightNow Technologies.
Offerings
- API
- ODBC Connector
- Pass Through Authentication
- Premier Customization Access
- RightNow Test Site
- Secure Socket Layer (SSL) Connectivity
API
Application Programming Interface Access (API) provides customers with documentation on integration and access to the RightNow API. The RightNow API enables integration with 3rd party applications and provides access to RightNow data.
ODBC Connector
The ODBC Connector allows you to connect to a read-only copy of your RightNow site allowing you to extract site information.
Pass Through Authentication
Pass-Through Authentication can pass login information from your main web site or other external web based solution to the customer facing interface of RightNow Service, so that your site visitors do not have to log in separately. This provides a seamless login from an external web site into the RightNow Service customer-facing interface.
Request Pass Through Authentication
Premier Customization Access
Premier Customization Access provides access to RightNow's Extended File Manager, enabling customization of the look and feel of the software in the event that specific web design requirements cannot be met through standard configuration changes. Premier Customization Access is available for classic pages sets only.
Request Premier Customization Access
RightNow Test Site
The application test site provides a copy of your live RightNow site to enable customization and testing prior to rolling out changes in a production environment. The test site may also be used as a training tool for new or existing staff members.
Secure Socket Layer (SSL) Connectivity
Sites requiring secure data transmission can purchase SSL for their RightNow site. The SSL encrypts data for secure transmission between the web browser and the web server.
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