Education & Training
How you can get the most out of your RightNow investment? With knowledge.
Our experienced trainers deliver a variety of classroom training workshops that allow us to share best practices learned from hundreds of successful customer implementations. Whether you are just starting out with our solutions or you're a seasoned veteran, RightNow training courses can build your knowledge and increase your productivity. Our hands-on, interactive approach will empower your staff with the right skills at the right time! Check our course schedule to view the convenient locations our workshops are offered in for the one nearest you.
Regional Training
Our experienced trainers deliver a variety of training services that allow us to share best practices learned from hundreds of successful customer implementations. Training programs for both administrative and staff levels ensure your team knows how to configure, operate, manage and optimize your solution. Education Services uses a "Learn by Discovery" method, which is a hands-on, guided program designed for optimal learning.
Virtual Classroom
RightNow's interactive online trainings offer courses focused on specific topics to help increase your knowledge of the RightNow solution. Virtual Classroom training gives you the flexibility of taking training at your convenience in your own location with the added benefit of interacting with a training expert.
Product Tutorials
RightNow tutorials walk users through specific product functions, features and best practices. Tutorials are organized by product version and each version includes tutorials grouped by personas based on the different types of users that may be working in the product.
Online Learning Center
RightNow's Online Learning Center provides a variety of instructional methods and online course offerings that you can attend on your own schedule. Our convenient and accessible online training options are designed by subject matter experts to increase the productivity of your RightNow implementation.
Training Services Request
Rightnow Education Services offers a variety of high quality training options that can be delivered through multiple channels to meet your organization's training needs. If you're looking for anything from remote training sessions to onsite workshops to Salesnet trainings, submit the training request form, and a member of our Education Services team will contact you directly to ensure you get the training you need!.

